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Higher availability, lower costs and better efficiency

AI software for maintenance, spare parts, machine data and asset management

Intelligent assistant for fault diagnosis and documentation
Interactive and guided maintenance and repairs
Lifetime records for all devices for cost-effective asset management
Real-time status and analysis of all device data
Coordinate and optimize team resources
Central knowledge hub – independent of location, time and language

Reduce Downtimes

At least 34% less unplanned downtimes

Avoid costly outages and productivity losses by preventive maintenance

Increase Asset Availibility

Over 28% higher availability

Maximize operational uptime, boost productivity, and improve overall efficiency

Reduce Maintenance Costs

Over 23% reduced maintenance costs

Cost efficient resource allocation and spare part usage

Our 3 powerful modules
separately or individually combinable

Intelligent CMMS & EAM

More Efficient Maintenance and Asset Management

The Intelligent Maintenance & Asset Management module helps your team plan, execute, and document all maintenance activities efficiently—whether reactive or preventive. Keep machine histories in one place, access critical know-how fast, and ensure every team member has what they need to keep operations running smoothly

Work Order Management

Cases (Tickets)

Central Asset Records

Schedules & Templates

GSPM - Global Spare Parts Management

Cost & Time Efficient Spare Parts Management

Turns costly searches or waiting for delivery of parts and consumables into wrench time. Integrated with the CMMS & EAM module, spare parts can be directly linked to support Cases and Work Orders—ensuring your team always has the right material at the right time.

Multi-Site Inventories

Intelligent Stock-Level Management

Material, Consumables, Supplier & Accounting Data

Spare Part Replacements

Smart Field Service Management

Resource & Cost Efficient Field Service Management

Smarter Field Service Management with support cases linked to assets and spare parts, guided work orders, resource planning, and full service documentation — all actions are stored in a digital device record.

Assisted Resource Planning

Support Tickets with Asset & Spare Part Links

Customer & Asset Management

Templates, SOPs & Knowledge Management

IoT & Machine Data Insights

Increase uptime and shorten repair times with machine data

The module connects directly to your machines to turn real-time data into actionable insights. This enables predictive and condition-based maintenance strategies, early anomaly detection, real-time alerting, and complete visibility of machine behavior within Cases and Work Orders.

Flexible & Scalable APIs (REST, MQTT, OPC UA and more)

Real-Time Monitoring and Alerting

Predictive & Condition-Based Maintenance

Interactive Machine Data Visualization

15.000+ machines running with WAKU Care

Customer Voices

How WAKU Care Drives Customer Wins

"WAKU Care plays a crucial role in our support and maintenance strategy. It is an excellent software equipped with numerous AMR-specific and highly intelligent functionalities. This guides our technicians throughout the entire process and enables our customers to monitor their AMR assets seamlessly."

Dr. Andreas Bahke

Vice President Robotics

"WAKU Robotics' products were a natural choice for us. Their technology seamlessly integrates with our logistics solutions, enhancing our ability to deliver top-notch service and efficiency to our clients."

Dominik Nemeth

CEO

"With WAKU Care, we found the optimal solution to ensure our customers the highest efficiency and reliability in operating their robot fleets. I would also like to highlight the easy integration of WAKU Care into our service team’s processes."

Daniel Künstner

Sales Manager

"Integrating WAKU Care into our operations has been a game-changer for us. It has allowed us to stay ahead of potential issues, optimize our maintenance processes, and deliver the best possible service to our clients."

Dominic Harnisch

CEO

"With WAKU Care we can monitor the system, we can see what the device is doing as well as all statistics. We can also see errors, states of charge, and all we need to do our job."

Lutz Schmidt

Senior Project Manager

"Transparency is the key to effectiveness. WAKU Care helps us make this information advantage easily accessible and keep lifetime service as lean as possible."

Franz Humer

CEO & Co-Founder

Take action now

Request Demo Session

We will be delighted to show you the performance of WAKU Care. Discover everything that WAKU Care can offer you and your organization. Evaluate the benefits for your needs and receive a customized offer.