State-of-the-art automation for your success
Automated Customer Service
WAKU Care offers automated customer service, streamlining support ticket handling and automating minor tasks. This allows you to prioritize real customer challenges swiftly, enhancing efficiency and satisfaction. With WAKU Care, you can ensure prompt resolution of issues and devote more time to strategic initiatives.
Features for automated customer service
Cases
Capture incidents, accidents, anomalies, improvements or other situations with enriched details and device data.
Work Templates
Shorten time to solutions (MTTR) with predefined checklists to guide your team on the ground in case of issues.
Predictive Maintenance
WAKU automatically identifies anomalies and triggers a work order with guidance to overcome the issue.
Take action now
Request Demo Session
We will be delighted to show you the performance of WAKU Care. Discover everything that WAKU Care can offer you and your organization. Evaluate the benefits for your needs and receive a customized offer.