Intelligent Maintenance Assistant - AI Agent - IMA

Empower Your Team with the Digital Wrench

AI Agent for Maintenance

Unlock faster, smarter maintenance with our AI-powered Digital Wrench — guiding technicians with real-time audio instructions, automating documentation, and streamlining data access for maximum efficiency.

Enabling Targeted and Efficient Maintenance

Transform Maintenance – From Reactive to Proactive

Experience a paradigm shift in robotics with our Predictive Maintenance feature, a cornerstone for highly available robot fleets.

By leveraging advanced analytics and real-time data, our software anticipates potential issues and enables proactive interventions before equipment failure.

This not only minimizes downtime but also extends the lifespan of robotic assets.

Predictive Maintenance optimizes resource allocation through targeted interventions, ensuring that maintenance efforts are directed exactly where they are most urgently needed.

Adopt a cost-effective approach that revolutionizes the efficiency of your robot fleet and transforms maintenance from a reactive duty to a proactive, strategic advantage for sustainable operational excellence.

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up to

38%

Shorter Mean-Time-To-Repair (MTTR)

Faster repairs minimize downtime, save technician hours and boost efficiency

up to

42%

Longer Mean-Time-Between-Failures (MTBF)

Enhance reliability and save internal and external costs

up to

29%

Unforeseen Possibilities with the Intelligent Maintenance Agent (WAKU IMA)

Smart Knowledge Management

Level up your knowledge management by automatically identifying similar support cases and generating solution suggestions from handbooks and SOP checklists. It also helps streamline support by creating a dynamic FAQ based on documented outages, ensuring faster issue resolution and improved operational efficiency.

Collaboration Without Language Barriers

Seamless communication with inline translations and intelligent communication features to interact across languages and improving the efficiency of global maintenance teams.

Ask Your Data

The WAKU IMA voice assistant allows technicians to quickly access critical information about assets, work orders, and other data, streamlining maintenance tasks and improving productivity with hands-free, real-time support.

AI Support for Service & Troubleshooting

Smart searches across handbooks, checklists, and asset data, providing technicians with instant access to relevant information for faster issue resolution. With inline solution suggestions, it empowers local teams to solve most problems quickly, minimizing downtime and improving overall maintenance efficiency.

Digital Tool for Technicians

Our Digital Wrench feature provides audio-guided maintenance instructions and allows technicians to voice-document their work, streamlining the process. It automatically matches completed tasks with SOPs to identify any missing steps, drastically reducing manual documentation efforts and ensuring comprehensive, accurate maintenance records.

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Customer Voices

WAKU Care plays a crucial role in our support and maintenance strategy. It is an excellent software equipped with numerous AMR-specific and highly intelligent functionalities. This guides our technicians throughout the entire process and enables our customers to monitor their AMR assets seamlessly.

Dr. Andreas Bahke, Vice President Robotics at Körber Business Area Supply Chain

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up to

34%

Less unplanned downtimes

Avoid costly outages and productivity losses by preventive maintenance

up to

28%

Higher Asset Availibility

Maximize operational uptime, boost productivity, and improve overall efficiency

up to

36%

Extended Asset Lifetime

Save costs (CAPEX) for new assets by longer lifecycles

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Request Demo Session

We will be delighted to show you the performance of WAKU Care. Discover everything that WAKU Care can offer you and your organization. Evaluate the benefits for your needs and receive a customized offer.