Software for Service Teams and Operations
Faster Troubleshooting.
Efficient Maintenance.
No Paper. No Overhead.
Automate troubleshooting, maintenance and asset management for robots and other machinery.
Reactive was yesterday - automated and proactive is today.
Operators, Technicians, Service Teams, Management and R&D on the same software leveraging a central ground truth data
Leverage real device data for predictive maintenance, anomaly detection, remote insights as well as data enriched cases and work orders
Intelligent algorithms combine user input with historical data, knowledgebase, templates (SOPs) and device data for automatic troubleshooting assistance
Increase OEE
Faster responses to outages will reduce costly downtime
Operate More Devices
Without additional manual overhead
Increase Cost Efficiency
Unlock hidden resources and business opportunities
MI = Machine Intelligence
Easily connect your machine via our API or WAKU Data Connector
Analyze Fleet Dynamics
Environment and Maps Insights
Move Assets Between Locations (RaaS)
WAKU Care: The Success Story
Körber Supply Chain
Körber Supply Chain introduced WAKU Care as the backbone for their maintenance operations. Find out how Körber Supply Chain successfully works with WAKU Care to enhance maintenance strategies, service management and repairs.
Read Success StoryBeyond traditional CMMS, FSM & CSM Software
Intelligent & Interconnected Features
Knowledge Sharing
Latest Articles, Whitepapers and Case Studies
Our Mission is to make you successful
Successful robotization spans the entire lifetime
Unleash the full potential of robotic automation with our tailored software solution "WAKU Care", strategically designed to ensure the success of robot operations. This success is primarily measured by ROI, a key criterion for 77% of end-users, highlighting our commitment to delivering impactful results in the realm of automation. Addressing concerns of system downtime and inadequate after-sales support, our streamlined approach tackles labor-intensive processes, harmonizing multiple stakeholders for a seamless, cost-effective, and highly efficient robotic experience that maximizes project ROI.
WAKU Care makes the difference
Our Benefits - Your Success
Our benefits include significant after-sales cost reduction, detailed insights into servicing expenses, and efficient, data-driven maintenance for enhanced robot longevity and performance.
Made for robots
Take targeted actions by understanding device data like errors, missions, hardware status.
Collaboration
Foster seamless & fast know-how exchange between customer, service partner & OEM.
Data Insights & AI
Track resources and spendings in aftersales. Turn insights into actionable optimization.
Automation & Prediction
Automate repetitive tasks and use prediction for preventing expensive outages & incidents.
Easy-To-Use Interface
Interactive guidance for non-technical end-customers and servicing team.
Single Central Tool
Streamlined and connected communication and documentation in a single software tool.
Recently connected devices
Selected robot vendors on our platform:
Looking for advice?
With WAKU Consulting, we offer consulting on robotic systems (like AGV and AMR) as well as other innovative intraglogistic automation solutions. Our experienced robot experts support you with the selection and planning of the best robot solutions for your processes. We provide a quick and efficient start for your robot journey. Our professional use case analysis provides a solid solution design as well as ROI calculation of all selected cases. Also, we support you during the procuremnt process and provide proper training for your employees. We successfully worked with global enterprises as well with SMEs in different verticals.
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