Software for Service Teams and Operations

Faster Troubleshooting.
Efficient Maintenance.
No Paper. No Overhead.

Automate troubleshooting, maintenance and asset management for robots and other machinery.
Reactive was yesterday - automated and proactive is today.

Collaborative Maintenance

Operators, Technicians, Service Teams, Management and R&D on the same software leveraging a central ground truth data

Integrated Machine Data

Leverage real device data for predictive maintenance, anomaly detection, remote insights as well as data enriched cases and work orders

Intelligent Assistant

Intelligent algorithms combine user input with historical data, knowledgebase, templates (SOPs) and device data for automatic troubleshooting assistance

Reduce MTTR

Faster responses to outages will reduce costly downtime

Operate More Devices

Without additional manual overhead

Increase Cost Efficiency

Unlock hidden resources and business opportunities

API

MI = Machine Intelligence

Easily connect your machine via our API or WAKU Data Connector

Analyze Fleet Dynamics

Environment and Maps Insights

Move Assets Between Locations (RaaS)

Data Connector

up to

34%

Less unplanned downtimes

Avoid costly outages and productivity losses by preventive maintenance

up to

28%

Higher Asset Availibility

Maximize operational uptime, boost productivity, and improve overall efficiency

up to

36%

Extended Asset Lifetime

Save costs (CAPEX) for new assets by longer lifecycles

WAKU Care: The Success Story

Körber Supply Chain

Körber Supply Chain introduced WAKU Care as the backbone for their maintenance operations. Find out how Körber Supply Chain successfully works with WAKU Care to enhance maintenance strategies, service management and repairs.

Read Success Story

Our Mission is to make you successful

Successful robotization spans the entire lifetime

Unleash the full potential of robotic automation with our end-to-end software and know-how offering, strategically designed to ensure the success of robot operations.

WAKU Robotics offers a unique combination of ...

  • LotsOfBots – comparison platform and marketplace for robotic solutions
  • WAKU Consulting – experienced consulting for planning, procurement and optimization
  • WAKU Care – The core system for successful operations and maintenance for the entire device lifecycle
  • RobotiqHub – community for robot operators and technicians

WAKU Care makes the difference

Our Benefits - Your Success

Our benefits include significant after-sales cost reduction, detailed insights into servicing expenses, and efficient, data-driven maintenance for enhanced robot longevity and performance.

Made for robots

Take targeted actions by understanding device data like errors, missions, hardware status.

Collaboration

Foster seamless & fast know-how exchange between customer, service partner & OEM.

Data Insights & AI

Track resources and spendings in aftersales. Turn insights into actionable optimization.

Automation & Prediction

Automate repetitive tasks and use prediction for preventing expensive outages & incidents.

Easy-To-Use Interface

Interactive guidance for non-technical end-customers and servicing team.

Single Central Tool

Streamlined and connected communication and documentation in a single software tool.

Explore Benefits

5000+ assets under management

Join 60+ companies around the globe

WAKU Consulting - Robotics Expertise

With WAKU Consulting, we guide you on your robotics journey and provide comprehensive advice on robotic systems (e.g., AGVs and AMRs) as well as other intralogistics automation solutions. Our experienced experts are here to help make your processes more efficient.

Our Services at a Glance:


  • Consulting and Planning: Assistance in selecting and planning the best robotic systems tailored to your specific needs.
  • Fast and Efficient Start: We ensure a seamless introduction to your robotics journey.
  • Professional Use Case Analysis: Development of a solid solution design, including ROI calculations for all selected applications.
  • Procurement Support: We assist in selecting and sourcing the right systems.
  • Employee Training: Training and workshops to prepare your team for the effective use of the technology.
  • Industry Expertise: Successful collaborations with global companies and SMEs across various industries.

Rely on our expertise, and let’s future-proof your processes together!

Learn more