Reliable Robot Operations

During the whole process, transparent communication between the parties is key to success.

When talking to the manufacturer about delivery times, robot setup, robot operation, and all delivered material, the manufacturer should communicate in a transparent way. Mobile robotics is an immature industry and some things can take time and patience.

This should be communicated by the manufacturer up front to handle expectations well. Also from the end-user perspective, it is important to emphasize that transparent communication is key. The end-user and receiver of the robot also has a lot of things to plan, schedule, and execute. To align expectations and interests there is no way around transparent communication.
 

Your Checklist
Emphasize that transparent communication is important for you
Make sure the manufacturer knows your timeline and your expectations from the robot as well as the project you are working on