Now, it is time to take action. This chapter provides you with ideas regarding the goal setting process and the transformation team involved in the transformation. Specific action points for each department demonstrate their capabilities to contribute to the process.

Once everything is set up, the tracking of the progress becomes a crucial part of the transformation. By making successes visible and tracking them, you will keep up the motivation of your employees, even if some of the initiatives are not working as expected.

Change needs to become a habit where everyone gets the opportunity to contribute. In this chapter, we will explain why. Besides, we will tell you how to communicate your transformation process inside and outside of the company.